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Get in Touch

Have a question, found a bug, or want to share feedback? We'd love to hear from you.

mubasar.ali@outlook.com

We typically respond within 24–48 hours.

Frequently Asked Questions

Is PDF Snap free to use?
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Yes! PDF Snap offers a free version with all core scanning and PDF tools. The free version includes ads. You can upgrade to Premium to remove ads and unlock additional features through weekly, monthly, or yearly subscriptions, or a one-time purchase.

Are my documents uploaded to the cloud?
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No. All your documents stay 100% on your device. PDF Snap does not upload, store, or access your files on any server. Your privacy is our top priority.

How do I cancel my subscription?
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Subscriptions are managed through your App Store (iOS) or Google Play Store (Android) account. Go to your account settings → Subscriptions → PDF Snap → Cancel. Your premium access will continue until the end of the billing period.

Can I recover deleted documents?
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Since all files are stored locally on your device and we don't provide cloud backup, deleted documents cannot be recovered through our app. We recommend regularly backing up important files to your preferred cloud storage service.

Does the app work offline?
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Yes! PDF Snap works primarily offline. All scanning, PDF creation, merging, compression, and signing features work without an internet connection. An internet connection is only needed for displaying ads (free version) and processing in-app purchases.

How do I remove ads?
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You can remove ads by upgrading to Premium through a subscription plan (weekly, monthly, or yearly) or a one-time purchase. Go to the app's settings or premium page to view available options.

More Ways We Can Help

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Report a Bug

Found something not working as expected? Let us know and we'll fix it as soon as possible.

Report Bug →
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Request a Feature

Have an idea that would make PDF Snap better? We'd love to hear your suggestions.

Request Feature →

Leave Feedback

Enjoying PDF Snap? A review on the App Store helps us reach more people.

Send Feedback →